Ultra-flat, defect-free glass — or as we like to call it, kick-ass glass — isn’t possible without years of hard-earned experience. It requires a rock-solid team that stays the course, and works to improve quality and performance every day, every week, every month, every year.
Here at Glass + Metal Craft, we have that the team. Our products are built on the shoulders of professionals that are guiding the success of G+MC for the long haul. Including three recently promoted to key customer-forward positions.
This month we promoted Paul Kondrat to Architectural Systems Director of Engineering, focusing on bringing solutions to customers by providing constructible, reliable turnkey architectural systems. Paul brings over 19 years of success at G+MC in design, people, and product management.
Andy Bulinda — with over 23 years experience at G+MC — is our new Architectural Products Director of Design, spearheading the design, marketing, and execution of the company’s pre-engineered architectural systems.
Mike McKenzie — with over 16 years of experience in the glass industry — now takes on the role as Architectural Systems National Sales Director. He will focus on customer needs to identify growth, build and maintain current relationships, and provide field input for the development of innovative products.
Supporting them are foundational block of professionals with significant time in the glass industry, including several years at G+MC.
Kristen Forth continues in her role as Architectural Systems Director of Project Management. Kristen brings more than 15 years of industry experience specializing in commercial architectural systems. Kristen will continue to drive the success of our project management team, blending strategic oversight with hands on problem solving, strong client relationships, and a focus on a successful project turnover.
Lisa Harvey — with 10 years in glass industry and over 30 years in customer relations — continues on as our Director of Customer Service. Her main focus is to define and execute G+MC’s customer experience strategy to drive customer loyalty, satisfaction and revenue growth. Her priority: enhancing every interaction a customer has with our company and to grow our customer service team.
Rick Bert, VP of Operations, has over 38 years of experience in the glass industry, the last six with G+MC. He has a proven track record of building leadership teams, creating and driving culture in operational excellence.
Josh Booker, Operations Manager, brings over 14 years of glass experience, providing a veteran focus on product quality and delivery.,
Steve Blanchard, Chief Financial Officer, has over 30 years of experience in accounting and finance. He has been with GM+C for over 20 years. Prior to GM+C he worked in public accounting and at a real estate and construction management company.
Jay Knight is Sales Manager for Southeast Michigan Commercial Glaziers, bringing over three decades of experience in the glazing industry. Widely regarded as the go-to resource for commercial glass in the region, Jay combines deep technical knowledge with a strong focus on relationship building. His insight and connections make him an invaluable partner for clients navigating complex projects across Southeast Michigan.
At G+MC, every employee — every team member — is asked to be a leader, understanding that each is responsible for product quality, for team safety, and for treating the next person in the process as their customer. And, ultimately, that everyone is responsible for surpassing the expectations of the clients we serve.
