At Glass+Metal Craft, our client’s success and our own success is based on our culture. We want the best person to make the decision, and we actively pass that responsibility along throughout as part of the culture of the organization. As a result, we don’t have employees, we have team members.
We are all one team. We are one culture. Over the course of the year we will feature different groups of team members on this landing page, each embracing service to our customers, and to each other.
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Eliana Nino
Customer Service Representative
“We take pride in providing our customers — from commercial companies, to family owned businesses, to glass installers — excellent products and services. The goal every day is effective communication, attention to detail, and responsiveness to inquiries. A seamless transaction process.”
![](https://glassandmetalcraft.com/home/wp-content/uploads/team/Team_BobN.jpg)
Bob Naumann
Production Manager
“My primary focus is developing a team of supervisors and employees to deliver the best quality in the industry, on time. There are no shortcuts. Lead by example and follow our processes. And then continually develop and update these processes to improve the business.
![](https://glassandmetalcraft.com/home/wp-content/uploads/team/Team_5Jorel.jpg)
Jor’el Barham
Production Supervisor
“What I like about Glass & Metal Craft is the camaraderie. Everybody’s coming in here locked in everyday with the same goal: to make this the best company in the glass industry. My part of that, in my role, is to provide the best possible lead times and quality of service.”
![](https://glassandmetalcraft.com/home/wp-content/uploads/team/Team_JeffH.jpg)
Jeff Hunley
Logistics Supervisor
“What’s most important to me is to build rapport with my team and our customers in ways that continuously improve our on-time shipping rates. The basis for that is three-fold: hiring the right people, training, and retention. It’s really how we ensure quality in what we do.”
![](https://glassandmetalcraft.com/home/wp-content/uploads/team/Team_LandyS.jpg)
Landy Smith
Tempering Operator
“My line is responsible for providing the next step of the process with the best quality possible. This requires that my team is trained in company quality standards, and that we double check each product before letting it move on. That way, the end user receives a product they can be proud of.”
![](https://glassandmetalcraft.com/home/wp-content/uploads/team/Team_8Rick.jpg)
Rick Bert
Plant Manager
“What’s most important to me is that we are working safely, and that we are constantly fostering and growing the culture we need to a preferable partner and a great company.”
Rick brings more than 34 years in the glass industry to G+MC, including a long and successful career at Guardian Glass.
![](https://glassandmetalcraft.com/home/wp-content/uploads/team/Team_4James.jpg)
James Super
Flat Polishing Technician
“Everyone is my customer – the downstream people in the company, our outside customers, and their customers. The formula for customer satisfaction: share knowledge for better quality; ensure things are right the first time; and treat each customer like they are our top priority.”
James recently celebrated 25 years with Glass+Metal Craft.
![](https://glassandmetalcraft.com/home/wp-content/uploads/team/Team_RobertC.jpg)
Robert Callison
Human Resource Business Partner
“My role here is all things people and culture related. I work with team members on all levels to build a positive environment that is recognized as an employer of choice. To get there, it’s important to take the time to ensure the right questions are asked to make educated decisions.”
Learn more about Robert on LinkedIn.
![The Team The Team](https://glassandmetalcraft.com/home/wp-content/uploads/team/Team_zbot.jpg)
G+MC teammates on the fabrication floor, proudly delivering products made in the USA!
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Celebrating 43 years!