A recent conversation with a glazier partner convinced me that G+MC should offer field measurements – precise, on-site measurements for a planned architectural system – as part of our design assist portfolio.
Traditionally, our design assist services included our deep dive into the project spec to help clarify specifications. Then there’s our engineering services, provided right through to stamped drawings. And, of course, the project manager assigned for on-demand assistance.
But what he said convinced me that it is time to offer something more.
Without getting into project specifics: they poured the concrete, put in the metal, and fabricated the glass specified to attach to it. All delivered on time and budget – and not even close to matching up.
It took several months to figure out who was responsible for what. Parties were angry. And final completion significantly delayed.
In the end, the entire mess was avoidable. Simply take appropriate field measurements before the glass was cut!
We all know that 99% of the time there will be an issue with the concrete, the metal, what have you. These things aren’t perfect. But who’s responsible for field measurements when it comes to installing glass? Unless it’s in the contract, it’s not fair to expect the glazier to check every piece of metal! They would rather be busy installing and making money.
As a provider of architectural systems, however, we see things differently. For us it makes good business sense to offer field measurements as part of our design assist services. At the end of the day, if the glass doesn’t fit to the metal, then we’re not installed. Field measurements avoid delays, save re-cutting the glass, and ensure customer satisfaction. It’s just good business.
We are transforming Glass + Metal Craft into a premier resource for glaziers. We want our strengths in design assist services acts to differentiate us nationwide. That now includes field measurements!
Look here for more.